Indiana Blog Content Writers Help Handle the Handfuls

Wednesday, May 9, 2012 by Rhoda Israelov

Some of the puzzles I love to solve are “quotefalls”. After you finish filling letters into the boxes, you uncover a wise saying. I knew the writer of this one must have been referring to corporate blog writing along with babies:

“A baby is a small creature who soon ceases to be an armful
and grows into quite a handful.”

When it comes to corporate blogging for business, says Rick Short, Indium Corporation’s Director of Marketing, perseverance is the big thing: “If you won’t be able to stick with it once the blogging becomes routine, after you’ve battled with writer’s block, after numerous distractions beckon, then find a new hobby!”

Like childcare, it seems, “content is never done.  It is a process that needs continuous attention,” as Erin Short, Coordinator for Tall Ships America points out. Sad statistics prove Short’s point: 90% of all bloggers for business neglect or abandon their blogs.

That’s why, in corporate blogging training sessions, one of the main lessons I need to convey
to would-be blog content writers is that the real challenge in blogging is sustainability, even more than the content creation part of SEO marketing blogs.

I think Gina speaks for all freelance blog writers along with all business owners when she says, “It is challenging to stay on top of my thoughts and put together relevant blog posts when my daily job often takes up so much of my time, both in the office and out.”

A good blog will drive up your search engine rankings and give you credibility... It all sounds great, except for one thing — you have to write. ... observes fellow blogger Jenni Buchanan.

As that small corporate blog creature ceases to be an armful and grows into something much bigger, that’s when Indiana blog content writers can help handle the handful!
 

 

Your Products Are Your Business; Your Message is MY Business, Says Indiana Blog Content Writer

Monday, May 7, 2012 by Rhoda Israelov

 “Your age is your business; your face is my business,” is the mantra for Lisa Nesbitt, director of Mary Kay Cosmetics in Indianapolis.

There’s a similar relationship between me and my Say It For You clients. You’re a business owner or a professional practitioner (doctor, CPA, attorney).  The products and services you offer are your business. As your professional ghost blogger, conveying your message to online readers and clients is my business.

Most business owners and professionals are clear that the potential benefits of corporate blogging are substantial, but for one (or sometimes all) of three reasons, they haven’t been able to make their blog keep happening: no time, no motivation to make it a priority, no talent to apply to business blogging.

This using of professional copy writers to create business blog content, is it smart business?, asks Robin Hale of writers-elite.com, answering her own question in a decisive affirmative. In fact, without delegating the task of bringing your voice and your brand value to a target audience, she warns, you “can’t expect to grow beyond the limited number of tasks you can accomplish on your own. Ghost writers, bloggers, and even ghost tweeters are valued resources that will clear your plate and allow you to further carry out the plan and growth of your business,” she adds.

Does that mean those making use of a business blogging service provider can take the attitude of “Wake me up when it’s over”?  Of course not, as I stress to business owners in the course of Indianapolis corporate blogging training sessions.

Mary Kay asks its customers to select the statement that reflects how they like to express their values:

  • I go for earthy shades that reflect nature and add a soft hue to my natural skin tone
  • I like a polished look overall with shades that enhance my skin tone
  • I like to play with vivid colors that contrast with my skin tone.

Based on the client’s own unique tastes and preferences, the cosmetic professional creates the palette. In similar vein, whenever I’m sitting down with business owners as we’re preparing to launch their SEO marketing blog, together we select several recurring themes or blog leitmotifs to appear and reappear over time in their blog posts. The discussion centers around their expertise and their knowledge of their target market.  I and my writers are merely converting those discussions into business blog content.

The interesting thing I’ve found over the years of business blogging is that the very exercise of thinking through the themes and the ideas for the blog helps train the business owner or practitioner to articulate those same things when they’re talking to their customers!  I call this “magic” the “training benefit” of corporate blogging. In a very real sense, as I handle the blog content creation that is my business, it helps you do your business better!

 


 

Defined Petals in Corporate Blog Writing

Friday, May 4, 2012 by Rhoda Israelov

“Did you know that…?” can be four winning words when starting a conversation – or beginning a business blog post. 

After all, when a business owner (or a professional ghost blogger writing on her behalf) shares a little-known fact about an everyday thing, not only does that showcase the business owner’s expertise, it can bridge gaps and break down barriers. 
 

Why? Tidbits are “neutral ground”, and readers tend to drop their resistance and their fear of “being sold”.

In corporate blogging training sessions, I encourage Indianapolis blog writers to use etymology, (the history of words), to offer interesting information relating to their industry. A florist, for example, could take a tip from Richard Lederer’s piece in the Mensa Bulletin about the anthology of flowery words.

As a homeowner, for example, I’ve looked upon dandelions as weeds. Still, I was fascinated to learn (there’s the “Did you know that…” effect again) the English used to call the yellow, shaggy plant a “lion’s tooth” because of its jagged, pointy leaves.  The French translated “lion’s tooth” into “dent-de-lion”, which, said with an English accent, becomes “dandelion”!

Internet vocabulary has evolved with such speed, its etymology is on steroids. One tidbit I’m fond of sharing with Say It For You clients is (did you know that…?) before the term “web log” became “blog”, writers would refer to their work as “zines”? Today, there are kittyblogs, anonoblogs (anonymous), miliblogs (military), kittyblogs (about cats), and even splogs (spam blogs).

Etymology impacts SEO marketing blogs in more ways than one. As an Indiana blogger working to help clients "win search", I realize that not only may online readers not know the name of my clients’ business, they may not even know the correct terminology for the product or the specialized service they need! All those readers can do is describe the desired result, or resort to “kadigans” such as thing-a-ma-bob or whatchamacallit.

Business blog content writers can anticipate that very problem, working from back (the history and etymology of business terms) to front (the end results that buyers can anticipate).
 

 

 

 

It's OK, Indianapolis Bloggers - Tell 'Em Everything You Told 'Em a Long Time Ago

Wednesday, May 2, 2012 by Rhoda Israelov

 Whether you’re trying to get your home ready to sell or trying to get a start on corporate blog writing for your business, you’re sure to hear a lot of advice about keeping things “fresh” and “new”. 

Well, paint and flowers may do it for curb appeal, but, when it comes to business blogging, it’s not so easy, is it? In corporate blogging training sessions, I'm constantly hearing that the biggest challenge business owners face is sustaining their SEO marketing blogs over long periods of time.

I couldn’t help relating that dilemma to a humorous Reader’s Digest anecdote I came across the other day:

 My 85-year-old uncle and his wife were sitting quietly in their living room, each in their matching recliners.  After a while, my aunt asked, “How come you never  talk to me anymore?” My uncle replied, “I told you everything I know a long time ago!”

“A simple technique to update the look of your shop is to move things around,” says Karen Lee, “captain” at EcoEtsy. “Take a few items that are hidden away on page 4 of your listings and move them up to the front page….Shift items from the bottom of the page up to the top. Tweak descriptions,” Lee advises. “Seasons change, and so do trends…  Every so often, ensure descriptions are up to date and relevant for shoppers.”

 Indianapolis blog content writers can use the same tactic by calling attention in a business blog to “old” information that hasn’t been highlighted for awhile, reminding readers of an “old” point, but presenting it in a new light.

While building a loyal reader following is a result to be desired, most Say It for You corporate blogging clients, particularly in the early to middle stages of a business blogging initiative, want business blogging help focused on two business goals:  Getting “found” and getting their cash register to ring. That translates into content that is not pnly interesting and engaging, but which immediately conveys the message to online searchers “You’ve come to the right place”, then offers them alternative Calls to Action.

Two of the “8 Tips for Improving Your Memory” offered by PsychCentral’s Editor-in-Chief John Grohol are worth passing along to Indianapolis blog content writers:

“The more senses you involve, the more strong a memory becomes.” Basic information about your business, material you’ve presented again and again in earlier business blog posts, can assume new power when you relate that content to different sounds, sights, or smells.


“Organize it.” Presenting material you’ve discussed before, but organizing it differently, can make a big difference.  Some formats to try:

  • Question /answer
     
  • Alphabetized lists and glossaries
     
  • Surveys
     
  • Relating to news items

Sometimes, after months and years of composing content, we business blog writers can feel like that elderly uncle in the Readers’ Digest anecdote –we’re told them everything we know a long time ago. But by adding a few new items, rearranging some old ones, and staying alert to changing vocabulary and trends, we can keep our blogs fresh and new, never running out of things we just can’t wait to say! 
 


 

Business Blog Writing - We Make the Power That Makes the Beer

Monday, April 30, 2012 by Rhoda Israelov

Super Bowl Ad Tracker calls it “an ode to the significance of manufacturing”, referring to GE’s commercial, set in a New York pub, in which a worker proudly exclaims, “We make the power that makes the beer.”

I liked the piece, too, and for some of the same reasons Ad Tracker mentions. For one thing, as a professional ghost blogger, I can see a number of parallels between creating that kind of engaging TV spot and corporate blog writing.

“The nod”:
Included in the GE “ode”, there’s a “nod”, notes Dale Buss of Ad Tracker, meaning a nod to Bud Light, official beer of the NFL. In similar vein, blog content writing verbalizes the positive aspects of a business.  Unlike traditional advertising copy, though, blogs take a softer, more “advertorial” approach, with just a “nod” towards the business’ recent accomplishment and its products and services.

Heartstring pulling:
Unlike just about every other major Super Bowl advertiser Buss explains, GE didn’t plan to use humor, but “to pull at our heartstrings instead”. That same idea is expressed by mRelevance, who see blog content writing as a chance for business owners to be real humans, not hiding “behind a slick corporate website”.

In fact, before providing business blogging assistance to any new Say It For You client, I always perform a “reality check” in the form of the following question: “If you had only 8-10 words to describe why you’re passionate about what you do, what you know, and what you sell – what would those words be?”

“Our goal with the ads was to show the pride and passion GE employees have for the products they make,” GE’s spokesperson shared with brandchannel. As blog content writers soon learn, one very important reason behind writing for business is to express that pride and passion is real time.

What about SEO marketing through blogs? Unlike giant GE, who could count of millions of Super Bowl viewers being there to discover their message, local business owners depend on blog content writers in Indianapolis to help them win search.

In the TopRank online marketing blog, Lee Olden summarizes the results of a recent survey of business owners for whom blogs are part of their search engine optimization efforts.

  • 87% successfully increased SEO as a direct result of blogging.
  • 54% began to see SEO benefits from blogging earlier than expected (0-3 months).

Still, as I caution in corporate blogging training sessions, blogs are not magical, guaranteed search engine ranking magnets. In fact, blog content writing should be considered just one element in an overall traditional/online marketing strategy.  In an Indianapolis pub or networking meeting, we corporate blog writers might borrow a boast from that GE worker: 

We make the power that makes the online marketing strategy!
 

 

Business Blogging When You Don't Have an Opinion

Wednesday, April 25, 2012 by Rhoda Israelov

“The type of insight and expertise that a blog can demonstrate is far more useful than any PR pitch you could post,” explains fellow blogger Erica Swallow Swallow stresses that blogs should be “repositories of analysis and opinions provided by a company’s fine employees”.

 Those of us who offer business blogging services agree.  When blogging for business reveals your unique “slant” or philosophy within in your field, potential customers and clients feel they know who you are, not merely what you do, and they are far more likely to want to be associated with you.

For that very reason, one important facet of my job as professional ghost blogger is to “interview” business owner and professional practitioner clients, eliciting each one’s very individualized thoughts. In a way, I’ve concluded, SEO marketing blogs are just extended, serialized interviews, with the reader learning from the blog posts about the  culture and “personality” of a business or practice.

But, what if the business owner or practitioner hasn’t yet formed an opinion on some important topic?  In that case, Swallow suggests taking polls and reporting on the results. And, as I teach Indianapolis blog content writers, it’s valuable to readers when you clarify and put into perspective both sides of a thorny issue within your industry or profession.

Marketing guru Seth Godin speaks of “cat blogs”, describing them as “personal and idiosyncratic”, written for purposes of self-expression or to gain converts to an opinion or cause.  And, while the type of corporate blogging for business I and my Say It For You writers produce fall within the category Godin dubs “viral blogs”, a little bit of “cat” goes a long way in “humanizing” those blogs and making them more engaging for readers.

“When consumers get helpful information from an authoritative source that has a human face, they are more likely to come back and purchase from that source,” says InteractMedia.com.

For all of the five years of Say It For You’s existence, before offering business blogging help to any company or practice, I've asked the owner or practitioner to answer a question:  If you had only eight to ten words to tell me why you’re passionate about what you do, what would those words be?”  It’s not uncommon for my clients to discover, in the course of being interviewed, that  they do have important opinions to express through blogging for business, after all!

Serve Classic Blog Content and You'll Have Many Good Readers

Friday, April 20, 2012 by Rhoda Israelov

Third on the list of three things you’ve got 118 seconds to accomplish in an elevator speech is  explaining the priorities you will deliver on, says Jeffrey Hayzlett, writing in Success Magazine.

Always on the alert for ways to convey marketing messages through corporate blog content writing, I couldn’t help recalling Hayzlett’s advice the other day.  A sign posted in (of all places) the ladies’ room in Panera Bread exemplified just such an 8-second mission/priority statement:

“Serve classic French bread and you’ll have many good friends.”

Actually, the other two Hayzlett elevator speech requisites apply to blogging for business as well:

Grab the attention of your would-be customer.
Freelance blog writers need to keep that Hayzlett motto firmly in mind.  “Aim for speed and immediate relevance,” Hayzlett cautions.  Of course SEO marketing blogs are all about relevance, because search engines will “introduce” you to potential customers based in large part on the relevance, along with the recency and frequency, of your blog content.

Describe what your business offers.
“Good, successful copy,” says fellow blogger Michel Fortin, tells the reader ‘why’ right up front.”
I teach Indianapolis blog writers to address five “why’s” in that 110 seconds left in the “elevator speech”: why you (the reader), why me (the blogger), why this (the offer), why now (the urgency), and why this price (the value).

Need business blogging assistance? Keep serving up that sort of classic blog content – you’ll have many good readers!

The Two Lists Indianapolis Blog Content Writers Need

Monday, April 16, 2012 by Rhoda Israelov

Zipping points, according to witty public radio host Michael Feldman, are over-used phrases he believes should be kept inside our heads and never allowed to escape our lips – or pens!

Feldman’s warning certainly applies to business blog content writing.  Sure, in Say It For You corporate blogging training sessions, I urge freelance blog content writers to use a less formal and more conversational tone.  But, pu-leeze, I’ll now add, make the Feldman “no-no” list your own, avoiding once-popular expressions such as “going forward’, “operationalizing”, and “low-hanging fruit”.

(Readers, you're invited to comment by sharing your own 'no-no" list of trite expressions!)

Lists have always been basics in SEO marketing bloggers’ tool kit, but they’ve been lists of keyword phrases and of categories. Now, having laughed my way through Feldman’s bathroom reader “What D’Ya Know?”, I plan to refer to two lists in my work as a professional ghost blogger: 

  1. Keyword Phrases
  2. Zipping Points


What that means is that never again, in my writing for business owners or professional practitioners, will I refer to “ramping up”, “outsourcing”, “getting your game on”, or “knowledge acquisition”, much less “manage expectations”, or “prioritize”.  No longer will I describe any Say It For You client’s product or service as a “game-changer”.

Mr. Feldman, I can tell you your list is going to be of great business blogging help. My professional ghost blogger mouth and pen (keyboard?) are “zipped up”, you will be happy to know!

 

Objectivity is an Object in Blogging for Business

Friday, April 13, 2012 by Rhoda Israelov

“Viable, changing content becomes the engine that powers your website,” cautions friend and fellow blogger Phil Steele. A professional blog content writer like myself, Steele urges business owners who lose enthusiasm at any point to recruit someone “who can keep things afloat for you.”

One very useful pointer in the Steele blog post “A Ferrari Without an Engine” concerns objectivity.  “Too many business blogs serve as extended advertisements,” he warns, suggesting business blog writing would be better aimed at taking a bird’s-eye view of one’s industry, and only then relating back to one’s own business.

I find that advice particularly appropriate for my Say It For You clients who are professional practitioners.  Offering an industry bird’s-eye view is a good idea in all blogging for business, of course, but it’s especially important for doctors, accountants, lawyers, life coaches, and others offering personal services to use blog content writing to make three things very clear:

  • their specialty or niche within their field
  • their special “philosophy” about their area of practice
  • their unique approach to providing client services

In marketing lingo, “dripping” means sending out a series of small messages, usually through email, to customers or prospects over time. Radio advertising, in which the idea is to hit as many people as possible, as many times as possible, is a form of drip marketing, because most listeners need to hear something several times before they act.  Freelance blog writers can help business owners and professional practitioners employ a similar technique through their inbound marketing campaigns in the form of blogging.

The industry overview Steele talks about, you know, taking a bird’s eye view of one’s professional field or industry, then relating back to one’s own business? That can be one tall order to fill on a single web page - or ten web pages, for that matter. Corporate blog writing is a much better tool for the job.

Viable, changing content is what’s needed to convey objectivity.  And, remember, objectivity is an object in blogging for business!

 

Peripheral Vision in Blogging for Business

Wednesday, April 11, 2012 by Rhoda Israelov

My Say It For You corporate blogging training company, I discovered, has a sort of counterpart in Australia – Dental Web Strategies, whose motto is “helping Australian dentists become visible online.”

Like me, Dental Web Strategies subscribes to the Hubspot blog, and in this post it’s calling attention to a recent Hubspot discussion on a topic I’ve touched on many times: how very hard it is for business owners to find time to blog on a regular basis.
 
While everyone seems to be in agreement that business blogging content needs to be posted frequently, there’s room for disagreement on just what kind of frequency is called for. Hubspot had pointed out that the schedule for an SEO marketing blog should be determined by the particular business’ “competitive needs”.

“Let’s be straight about this,” Dental Web offers, pointing out that most Australian dental websites don’t even have a blog! So, they conclude, “to decide the best schedule for your blogging efforts, it behooves you to look at the dental websites in your local area and see what the schedule for posting is for your competitors. If no one is blogging in your area, a fortnightly or monthly post would probably be all you need to stand out from your competitors.”

In other words, the recommendation is to develop “peripheral vision”, being aware of what competitors are doing “around” your area, and working to stay just one step ahead of them.

Remember that old joke about two men hiking who come upon a bear?  The first man immediately takes off his boots and starts putting on running shoes.  “What are you doing?” his buddy asks.  “You can’t outrun a bear!”  “I don’t have to,” replied the first guy.  “I just have to outrun YOU!”

In terms of getting “indexed” by search engines, blogging for business means building a type of equity, ”saving your spot” online. Your blog content writing doesn’t have to outrun “the bear” (the entire universe of providers in your field), only your own competitors.
 

Blog Content Writer Senders - Come With Your Sendees!

Wednesday, April 4, 2012 by Rhoda Israelov

When things aren’t going right in business, the natural tendency is to point fingers away from oneself – whatever’s wrong, it’s the fault of that guy or gal over there, that other department, or that other manager.” says Bill Jeffries, President & CEO of Executive Strategies International.

 

That’s why, in working with employees to develop high-performing teams, Jeffries insists the “senders”, (aka the blamers) come along to the sessions with their “send-ees”. Similarly, in the Israeli Defense Forces, an officer is always expected to lead from the front. The famous cry of the officer is "aharai!" (follow me).

Does all this have anything to do with providing business blogging assistance? I really think so. It doesn’t matter, in my book, whether business owners or professional practitioners are doing their own blog posting or hiring professional ghost bloggers like me to help. The blog’s message might be well-thought out, or it might even be unintentional. Either way, wherever there’s a blog, that blog is conveying the values and beliefs of the owners.  You might say blog content writing is one way of inviting online readers to “come on in” and become part of the process of bringing those values to life.

The business owner offering advice through blogging for business is, in a way, the sender. (He or she’s giving advice, issuing Calls to Action, and “driving” traffic to the website, basically assuming a leadership role.  The online reader searching for information, products, and services is the send-ee in the typical corporate blog writing scenario.

Thing is, the cry of the blogger had better be “aharai!” (the cry of leading from the front), not the cry of either salesperson or movie director. In a blog offering information about health products or services, it needs to be obvious the content writer is a believer in and user of those very products and services. What reader can be engaged in advice about stock trading when the advisor has all her money in CD’s? In corporate blogging training sessions, I stress sincerity and passion over facts and figures when it comes to SEO marketing blogs.

Freelance blog writers in Indianapolis – how many ways can you say “Follow me!”?

Business Blog Writing About Never and Always

Friday, March 30, 2012 by Rhoda Israelov

Stopped at a light on my way to provide business blogging help to a Say It For You client, I had just enough time to read some rather arresting billboard content.  This health service provider’s “ad” was really a mission statement.  IU Health pledged:

  • To be driven by excellence
     
  • To handle any challenge
     
  • To never slow down
     
  • To always stay in front

That billboard, I realized, illustrates a truth that everyone doing business blog writing -  and everyone providing business blogging assistance, needs to keep in mind:  The way I state that truth is “Your brand ‘r you in your blog”.

What I mean is that blog content writing is about a whole lot more than what you do, what you know, and the stuff or services you sell. It’s really about who you are, and about what you pledge – to yourself, and to the clients and customers you serve.

In fact, as an important part of my process in clarifying the message that a business owner or professional practitioners wants to convey through blog content writing, I challenge each of them to answer the following question:

If you had only eight to ten words to describe why you’re passionate
about what you do, what would those words be?

Having seen that IU Health billboard, I realize there’s another way to provoke the sort of introspection that gives rise to compelling, highly personal blog content writing – a sort of fill-in-the-pledge exercise:

  • By what are you driven?
     
  • Why must you never slow down in your quest for excellence in what you do?
     
  • Why, in your field, is it important to “stay in front”?

And, whether a business owner or practitioner is doing the blog writing or collaborating with a professional ghost blogger partner such as Say It For You, the blog is an embodiment of a brand – and of a mission!

Fire and Jello in Your Business Blog

Wednesday, March 28, 2012 by Rhoda Israelov

An “ice page”, I learned, is a web page on which the primary content has a fixed width, usually set to the left side of the window. (More flexible settings are called “jello” or “liquid”.)

Interesting. Since I train blog content writers in Indianapolis, I immediately realized that “ice” in blog writing can be a time-saving device.  After all, the primary excuse business owners use to explain why their corporate blogs have fallen into a state of disrepair (or been outright abandoned) is lack of time.

While up until a few days ago I wasn’t familiar with the term “ice page”, I am familiar with the general concept.  In fact, when company owners or professional practitioners (or the professional ghost bloggers they’ve employed to help them) express doubts about their ability to keep generating new blog content over extended periods of time, I have been introducing them to an “ice” concept which I call the leitmotif.

Effective blog posts for any company, professional practice, or organization can be planned around key themes.  (Leitmotifs are the recurring musical phrases that connect the different movements of a symphony, for example.) Those themes, like “ice pages”, are fixed ideas that form the basis for blog posts.  But around those pieces of “ice”, blogging for business means filling in new details, examples, and illustrations (the “jello” and “liquid” elements that bring variety and freshness to individual posts).

That’s why, at Say It For You corporate blogging training sessions, our discussions are not about ways to continually find brand-new ideas, but on building “e.g.’s” and i.e.’s around the business’ or the practice’s core themes.

A teacher for many years, I know that every lesson needs to be offered in a variety of formats, because students have different learning styles.  Blog writing services need to incorporate the same principle – the basic messages remain the same, but since online readers have different tastes and needs and learning styles, SEO marketing blogs must offer a variety of styles and material. 

With well-defined “ice” content as the core around which that “jello” is created, that otherwise formidable task becomes a whole lot easier for blog content writers!

Using Company Manners in Your Company Business Blog

Monday, March 26, 2012 by Rhoda Israelov

“We use our inside voices at school,” I overheard one kindergarten teacher saying in a well-modulated tone, in sharp contrast to her students’ shouts.

Blogger Daniel Scocco (“Skellie”) offers similar advice in “10 Principles of Successful Business Blogging”: “When you take a business-related call with a client….do you use slang, swear, or are you otherwise impolite?” he asks, reminding us blog content writers to think of our writing as an extension of our professional “voice”.

Two more Skellie principles relate to bloggers in terms of use of company manners as well:

 

  • Be personal (that helps establish you has someone clients can relate to)
     
  • But don’t be too personal, he cautions, getting into family matters, relationships, stresses, etc.  In other words keep your tone positive, minding those “company manners”.

In Say It For You corporate blogging training sessions, I recommend just that sort of “high road” approach to business blog content writing. Yet, while Skellie tells bloggers to “keep politics, morality, and controversy out of your business blogging”, I encourage business owners and professional practitioners to use their business blog to reveal their core values and corporate culture.  That may mean coming down strongly on one side of an issue, to be sure. Fact is, people want to do business with real people who have real passion concerning their work. 

Think of the most highly skilled corporate blogging for business  as truth-telling with an “inside voice”!

Blog Writing Alchemy Can Turn Business Mistakes Into Gold

Wednesday, March 21, 2012 by Rhoda Israelov

In real life, chances for real “do-overs” tend to be few and far between.  Hopefully, we learn enough from our most terrible mistakes to avoid repeating them – at least not repeating them in exactly the same way.

A recent issue of Mental Floss (a never-failing idea source for me as a professional ghost blogger) related the story of one of the biggest corporate bloopers of all time – VISA.

Before 1958, credit cards had to be paid in full each month.  As Bank of America prepared to launch the first-ever revolving-line credit cards, the company asked each of its Los Angeles bank branch managers to prepare a list of customers who should definitely NOT be issued revolving lines of credit.

Uh-oh…the BankAmericards were issued only to that very group of “no-no” customers! The result – in the first few months of the program, there was a 22% delinquency rate on the new cards, and BofA lost a whopping $20 million in its first year.  Meanwhile, a PR fiasco ensued, with clergy and the press criticizing the company for fostering an “immoral” credit-based economy.

As readers of this Say It For You blog already know, the story of revolving-credit cards continues with a spectacular turnaround, with Bank of America straightening out the problems and changing the name of the card to VISA.

So, what’s my point in calling attention to this business tale gone bad, then great, in discussing SEO marketing blogs? One very important function corporate blog posts can serve is damage control.

As a reader, I enjoyed learning the BofA snafu story because that failure has turned into such a success.  I teach freelance blog writers in Indianapolis to include stories of their clients’ past mistakes and failures. Such stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes!

What’s more, business blogging help can turn out to help with customer relations.  When customers’ complaints and concerns are recognized and dealt with “in front of other people” (in blog posts), it gives the “apology” or the “remediation measure” more weight. In fact, in corporate blogging training sessions, I remind Indianapolis blog writers to “hunt” for stories of struggle and mistakes made in the early years of a business or practice!

Remember the old alchemists who turned junk metal into gold?  When it comes to blogging for business, mistakes and struggles can be “golden” content for blog posts!

 

Can Memorable Business Blogs Improve Customers' Memory?

Friday, March 9, 2012 by Rhoda Israelov

“All bloggers would like to get more interaction and participation from their readers and visitors,” says vandelaydesign.com (As a blog content writer and corporate blogger trainer in Indianapolis, I found nothing new in that observation.)

Imagine my delight, though, to learn that, aside from the obvious conclusion that engaging readers through our business blog writing helps increase the response to our Calls to Action, we freelance blog writers may be helping protect against dementia in seniors!

Getting social, according to a 15-year study of older people in Sweden, may prevent dementia by providing emotional and mental stimulation. Subjects in a University of Michigan study did better on tests of short-term memory after just ten minutes of conversation with another person.

What are some of the ways Indianapolis blog writers can encourage more interactivity through our corporate blog writing?

Vandelaydesign.com advises displaying the most recent comments in the sidebar of your blog. In corporate blogging training sessions, I go one better by advising blog content writers to periodically compose an entire blog post around a question posed by a reader.

Two other Vandelaydesign suggestions include putting a link on your blogsite that says “email to a friend” and adding a “share on Facebook” link.

Two tactics I often incorporate into my Say It For You blog writing services include using “tests” and surveys to engage readers and help them feel they are part of a conversation with my business owner clients.

Engaging in conversation can provide mental stimulation for people of all ages. It’s nice to know, though, that memorable business blogs can help improve customers’ memory!

Citing Statistics Doth Not a Corporate Business Blog Call to Action Make!

Friday, March 2, 2012 by Rhoda Israelov

My Say It For You business blog writing advice pieces this week were all triggered by items in the latest copy of Scientific American Mind magazine.  One corner of one page features only a headline, which was taken from a CNNHealth story:

“Insomnia costs U.S. $63 billion annually in lost productivity”
 

Citing startling statistics like this one is, without doubt, one tactic blog content writers can use to capture readers’ attention.  But my experience as a ghost blogger for business – and as a corporate blogging trainer – has shown me that statistics, even the startling sort, aren’t enough to create positive results for any SEO marketing blog.

Why not?  The fact that a serious problem exists (even if the searcher suffers from that very problem) is not enough to make most readers take action. And in the final analysis, of course, the success of any blog marketing effort depends on that action. As Health.com puts it, “People who have trouble sleeping rarely see their problem as an illness that requires treatment.”

True, as I stress in corporate blogging training sessions, blog content writing has one enormous advantage over traditional “push marketing” tactics. What blogging does best is deliver to corporate blog sites customers who are already interested in the product or service they’re providing!

While it may not in itself galvanize customers into action, including “startling statistics” in corporate blog writing can serve several functions:
 

  • Assuring readers they are hardly “alone” in their need for solutions to their medical, financial, or personal challenges
     
  • Assuring readers they’ve come to the right place for help, and that this blog content is being offered by a business or professional practice that knows the field and is “up” on recent developments in it.

Once that basic connection has been established through the attention-commanding statistic, the blog content writing can focus on creating the emotional connection with the reader.  At Say It For You, in fact, we believe that more intense connection is what blog writing services should be all about!


 

Getting Out the Vote in Your Business Blog Content Writing

Wednesday, February 29, 2012 by Rhoda Israelov

 “Boosting voter turnout could be as simple as making individuals see voting as part of who they are rather than as something they do,” writes Janelle Weaver in Scientific American Mind.

 

As a corporate blog marketing trainer, I was very interested to learn that this statement came as a result of a 2008 survey. Of registered voters asked the question, “How important is it to you to vote?" there was an actual 82% turnout at the polls.  Of those asked “How important is it to you to be a voter?” by contrast, there was a 96% turnout.

We freelance blog writers in Indianapolis need to pay attention to the conclusion published by Christopher Bryan of Stanford University about that 96%:

“We offered people the prospect of claiming a desirable
 identity,” he said. “That’s a very powerful thing.”

In offering business blogging assistance to business owners over the past five years, I’ve had many express hesitancy about being too “sales-y” or about appearing too self-serving in their SEO marketing blog. At the same time, of course, business owners require a return on their marketing investment dollars..

The sweet spot may lie in the creation of just the kind of “desirable identity” for customers to which researcher Bryan was alluding. First, I tell business owners, the blog content writing effort should aim to offer readers a feeling of what it would be like to have you working alongside them to help with their challenges and issues.

Even more important, though, is leading potential customers and clients to view themselves as part of the bigger picture your company is working to create – better health, more convenience, greater safety, financial security, or increased energy savings.

Writing for business should help you, as my friend and fellow marketing blogwriter Tony Fannin likes to say, “BE somebody to your clients!”
 

Business Blog Reading Right After Breakfast

Monday, February 27, 2012 by Rhoda Israelov

 If you’re not sure, in doing corporate blogging for business, which content is best placed at the beginning of your blog post, you might consult researchers in Israel.

In the course of a study of Israeli rulings on convicts’ parole requests, scientists discovered there were more parole approvals at the beginning of a session than at later points in the day.  They attributed the difference to the breakfast or snack the judge ate just before starting!

From my vantage point as a professional ghost blogger and corporate blogging trainer, my conclusion about these research results is simple: We blog content writers need to pay attention to them.

The author of the Scientific American Mind article explains: “Judges often organize their cases according to the time they are likely to require. Shorter cases are often dealt with first, to allow busy prosecutors and defense attorneys… to leave court and get on with the rest of their day.”

In offering business blogging help, I’d offer the same sort of advice, and for the same reason.  Online searchers want to “get on with the rest of their day”. When it comes to SEO marketing blogs, business owners and those doing corporate blog writing for them must heed Peter Guber’s advice: “Capture your audience’s attention first, fast, and foremost.”

While those providing business blogging services need to create valuable content throughout each post, it’s important to place key information, including Calls to Action, in the opening paragraph. It appears that “right after breakfast” (meaning right after the blog’s opening lines) might be the best time for customers to make your cash register ring!


 

Business Blogs are Positioning Statements

Thursday, February 23, 2012 by Rhoda Israelov

In their new book Branding Yourself, fellow Indianapolis bloggers Erik Deckers and Kyle Lacy observe that the starting point of a personal brand campaign is the “positioning and transaction statement”. This statement, they explain, is basically a tagline, a catchy or memorable phrase or sentence that expresses the uniqueness of your brand.

In corporate blogging training sessions, I like to talk about leitmotifs or recurring core themes to which blog content writers can refer again and again.  The five-question exercise that Decker and Lacy suggest for setting up the P&T (positioning & transaction) statement can be perfect for pinpointing such central themes for any SEO marketing blog:

   Positioning:
   Who is your competition?
   How are you different (3 reasons per competitor)?
   How are you similar (3 reasons per competitor)?
  
   Transaction:
   What does the transaction look like?
   What is the end goal?

Just such a thought process leads to what I’ve nicknamed “the training benefit” business owners can derive from corporate blog marketing. (This holds true, I’ve found, whether owners do their own blogging or collaborate with a professional ghost blogger.)  The very exercise of answering the questions and thinking about your own business practices helps train you to articulate those things to clients and customers.

While the Branding Yourself authors are guiding business owners towards a one-phrase or one-sentence statement, the very same five questions they pose can be of business blogging help. In fact, the big advantage business blog writing has over ads, billboards, brochures, and even static website content is that blogs are, by definition, a work in progress.  Using blogs, the corporate mantra or professional practitioner’s message can continually be honed.

Blog posts, as we see them at Say it For You, are continuous-run positioning and transaction statements!